Returns & Exchanges

At Kingsong, we want you to be fully satisfied with your athletic gear. If your purchase doesn't meet your performance standards, you can return or exchange items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return.

2

Pack Your Gear

Securely place the items in their original packaging, ensuring all tags are attached and the equipment is in unused condition.

3

Ship It Back

Print the prepaid shipping label provided via email and drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing